1 Message
Billing
My bill is due tomorrow so y'all cut it off in the morning or wait till end of the day to cut it off if bill is not paid I get paid tomorrow so the bill will be paid in the morning
1 Message
My bill is due tomorrow so y'all cut it off in the morning or wait till end of the day to cut it off if bill is not paid I get paid tomorrow so the bill will be paid in the morning
EG
Expert
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110.6K Messages
2 years ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJustinC
Official Employee
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1.3K Messages
2 years ago
Hello, @user_a58881. Thank you for reaching out over Xfinity Forums for support, you have contacted the right place in regard to your question about payments and service interruptions. I definitely want to help get the proper expectations set up for you.
If there is no past due balance on your account, and you have received no notification of a service interruption. Making the payment tomorrow you wouldn't need to worry about an interruption.
If your account is past due, and your service is set to be interrupted. Without a payment or payment arrangement set up, service would be interrupted when the system updates overnight. Service would be restored with a payment being made, but some service features can take up to 24 hours to be restored.
There is the great self-service option of logging into the Xfinity Assistant to see if your account is eligible for a payment arrangment. If it is, you can follow the prompts and set up the payment arrangement to avoid an interruption: https://www.xfinity.com/support/articles/set-up-payment-arrangement.
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