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Tuesday, September 19th, 2023 5:46 AM

Billing

They are charging me 250 for two security cameras and I should be only be paying 10 dollars a month for tham

Official Employee

 • 

3.1K Messages

3 days ago

Hello @user_1c1b12! Thanks for taking the time to reach out to our team on Forums! We value you as a customer and my team is here to help. We can definitely further look into this billing concern for you. Please send us a Direct Message to best assist. 

Here are the detailed steps to direct message us: 
 • Click "Sign In" if necessary
 • Click the "Direct Message icon” (upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message

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