Visitor
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1 Message
Billing
I paid my bill on the first on the fourth you took an auto payment I called same day talked with someone they said it had not posted I would have my money back in a couple days. I still don't mm y electric is going to be shut off. You took 400 from me I'm on ssi I only get 700 a month you took over half
XfinityRay
Official Employee
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3K Messages
4 years ago
Hello, @user_fceee3. Thank you for reaching out about the 2 payments. I know that can be very stressful to go through and I am glad to help. Please send us a private message with your first and last name. To send our team a private message, make sure you are signed into the forums then click the chat icon at the top right of the screen (it looks like a notepad). Type or choose the handle "Xfinity Support".
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