RBrennan1112's profile

New Poster

 • 

1 Message

Tuesday, January 5th, 2021 6:00 AM

Closed

Billing

I was charged $49.95 on 11/9 /20 for the service 12/1/20 -12/30/2020,  I canceled my service on 12/9 .

 I also was charged $49.95 on 12/9/20 for the service ( 1/1/21-1/31/21 ). so I think I should get refund for 12/10-12/30 + 49.95 ( prepaid for January), but I only get refund for (12/10--12/30 ) . Can anyone check this for me?

Thanks

This conversation is no longer open for comments or replies and is no longer visible to community members.

Official Employee

 • 

1.8K Messages

4 years ago

I'm sorry about the billing issue @RBrennan1112 but I will be happy to help. Let me take a closer look at both accounts and fix any overlaps in service. Just send over your name and both addresses. If you select my username you will see an option to send a message. 

forum icon

New to the Community?

Start Here