sudee66's profile

New Poster


1 Message

Mon, Jan 11, 2021 10:00 PM


I am really upset Right now I have been a customer for 20 years  And with the pandemic going on you cant wave my 18 dollar late fee. I am already paying over 200 hundred dollars for my xfinty  package.

  Hope you can do something.



Official Employee


2.5K Messages

5 m ago

Hi, sudee66. Thank you for your long-term loyalty as a customer. That means a lot to us! I will see what I can do for you if you can please send me a PM with your first and last name, we can go from there. 


To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.  

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.tick

New to the Community?

Start Here