New Poster
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1 Message
Billing
Hi, I'am not receiving my bill in the mail and noticed my bill is due on the 17th of October. Why am I not receiving my bills?
New Poster
•
1 Message
Hi, I'am not receiving my bill in the mail and noticed my bill is due on the 17th of October. Why am I not receiving my bills?
XfinityJoeTru
Official Employee
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7K Messages
5 years ago
Hello alliej1963. We appreciate you visiting and posting on our Forums. Have you tried to change the Paperless billing setting in MyAccount? Here are instructions to change that setting: https://comca.st/2H5JAFV
If you would like further assistance, I can help review your billing preferences for a printed statement, in our system. To get started, please send me a private message and include your full name and service address so I can access your account.
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