alliej1963's profile

New Poster


1 Message

Thu, Oct 8, 2020 1:00 PM


Hi, I'am not receiving my bill in the mail and noticed my bill is due on the 17th of October. Why am I not receiving my bills?




Official Employee


6.7K Messages

7 m ago

Hello alliej1963. We appreciate you visiting and posting on our Forums. Have you tried to change the Paperless billing setting in MyAccount? Here are instructions to change that setting:


If you would like further assistance, I can help review your billing preferences for a printed statement, in our system. To get started, please send me a private message and include your full name and service address so I can access your account. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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