Visitor

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3 Messages

Tuesday, July 28th, 2026 12:26 PM

Billing support

How do I contact a supervisor who can review when my account was canceled to correct my bill?

Oldest First
Selected Oldest First

Official Employee

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3K Messages

7 hours ago

Good morning user_olb22b. Our team can help investigate the account closure date, and see what might be impacting the billing. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "Start New Conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.

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