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Sunday, December 1st, 2024 5:44 PM

Billing statements

Totally confused. My old account number was supposed to have been changed. Ami on auto payments or not? My account number is: [Edited: Personal Information]

Official Employee

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1.5K Messages

25 days ago

Howdy user_zfsbwg

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.

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