The concern is not "Home Security Rules And Automations" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
@user_5dyesp Xfinity keeps the past 24 months of billing online. You can access your previous billing statements by using the How to view your Xfinity bill online and View your Xfinity billing statement history articles in conjunction.
I am aware that you mentioned the entire year of 2023, but just wanted to provide that information in the event that it is sufficient for your needs. If you do need statement records from longer than 24 months ago our Law Enforcement and Subscriber Record Center (LESRC) would be the best team to get in touch with.
The process will involve you providing a signed form authorizing Comcast to release the records. You can request a copy of the form by emailing subscriber_recordrequest@comcast.com. Completed authorization forms should be faxed to the LESRC at 1-866-947-5587. Please bear in mind that the Comcast LESRC will always contact the person submitting the request by phone to verify the authorization form.
If you don't mind me asking, does your request involve a billing issue?
EG
Expert
•
119.9K Messages
21 hours ago
The concern is not "Home Security Rules And Automations" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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0
XfinityRaul
Official Employee
•
3K Messages
20 hours ago
@user_5dyesp Xfinity keeps the past 24 months of billing online. You can access your previous billing statements by using the How to view your Xfinity bill online and View your Xfinity billing statement history articles in conjunction.
I am aware that you mentioned the entire year of 2023, but just wanted to provide that information in the event that it is sufficient for your needs. If you do need statement records from longer than 24 months ago our Law Enforcement and Subscriber Record Center (LESRC) would be the best team to get in touch with.
The process will involve you providing a signed form authorizing Comcast to release the records. You can request a copy of the form by emailing subscriber_recordrequest@comcast.com. Completed authorization forms should be faxed to the LESRC at 1-866-947-5587. Please bear in mind that the Comcast LESRC will always contact the person submitting the request by phone to verify the authorization form.
If you don't mind me asking, does your request involve a billing issue?
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0