1 Message
Billing spiking
I was only paying for originally 61$ dollars paperless then all the sudden after 2 months of paying it went straight up to 80$ no i am GOOD i already paid a all the shipping fees and such on the first month and your telling me the promo period WAS ONLY 1 MONTH i would switch back to spectrum in a heart beat if it was available here in texas UGH
XfinityRaul
Official Employee
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2.1K Messages
1 year ago
Hello, @user_dj3vqj. I appreciate you sharing your billing concerns via Forums. I'd be more than happy to review your account to see what's causing your bill to increase after the first month.
Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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