Visitor

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1 Message

Wednesday, July 15th, 2026 12:38 AM

Billing questions

Why has my account charges been raised?

Oldest First
Selected Oldest First

Expert

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119.3K Messages

2 hours ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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2.5K Messages

1 hour ago

@user_wyji01 

 

Hi there! Thank you for taking the time to contact us about your billing questions and concerns. Sometimes pricing changes can happen due to expired promotions or recent changes to your plan or equipment. We help you view your statement here to locate the reason for the change in your billing: https://www.xfinity.com/support/articles/new-bill-design

 

What type of changes are you seeing with your new statement? 

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