Visitor
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1 Message
Billing Question
My original payment was set to be renewed on October 23c 2026. I just received an email stating my new billing date is November 8, 2026. Does this mean it will now be renewed on November 8, 2026 instead of October 23, 2026?
Samantha [Edited: "Personal Information"]
XfinitySara
Official Employee
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3K Messages
1 hour ago
Hello, @user_feqqlb! Thank you for taking the time to post your billing question. Essentially, yes - it sounds like your billing cycle has shifted, and your next payment or renewal will occur on November 8, 2026, instead of October 23, 2026.
When a billing date changes like this (often due to a plan modification, a billing cycle adjustment, or a promotion update), your account gets credited or prorated, and your automatic payment pulls push out to match the new invoice due date.
You should be able to confirm your next payment amount and date either through My Account online, or by using the Xfinity App. Let me know if you have any trouble locating those details.
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