Visitor

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2 Messages

Wednesday, December 31st, 2025 8:09 PM

Billing question

I have a question about the charge on my most recent statement

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Visitor

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2 Messages

3 months ago

Please respond to my question

Expert

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117.1K Messages

3 months ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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2.6K Messages

3 months ago

@user_ggbaki You've come to the right place to get your question regarding your latest bill answered. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

Visitor

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1 Message

2 hours ago

I am receiving statements from Verizon for my phone.watch and I Pad. Is this correct?

Official Employee

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2.1K Messages

 

user_bfnu44 Thank you for reaching out with your questions.  If you are a Xfinity Mobile customer, and you purchased the devices through Xfinity Mobile, you should be receiving your billing statement from Xfinity Mobile and not Verizon.

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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