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Thursday, January 23rd, 2025 3:45 PM

Billing question

I wanted to know my deadline to pay my bill prior to service interruption.

Official Employee

 • 

3.3K Messages

3 months ago

@user_mrpumf Thank you for taking the time to reach out to us here on our Xfinity Forums! I would be more than happy to take a look and help you with when your bill would need to be paid, as well as see if you are eligible for a payment arrangement. In order to get started, please send us a DM to Xfinity Support with your full name and address. 

To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window   
Press Enter to send it

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