1 Message
billing problem
I signed a new contract on May 31. When I signed, the person I spoke with told me the next bill would be for the new amount ($60) and not the old amount ($131.75). I just got an email saying this month's autopayment was in the old amount. How do I get this corrected?
ccRuben
Retired Employee
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729 Messages
1 year ago
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XfinityBillie
Official Employee
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3.4K Messages
1 year ago
@rodonogh We appreciate your time in reaching out to us so we could go over the billing and make sure everything was accurate. I'm thrilled we were able to help and I hope you have a great rest of your day.
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