Billing page can't be viewed

@ryuserpentine Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. I definitely understand wanting to make sure you are fully reviewing the bill, I do it every month myself to ensure accuracy.

It sounds like you are logging in with our website and are unable to get the bill to load. Have you tried an incognito window? What browser are you using? Have you tried a different browser as well? Are you able to attempt to access your bill via the Xfinity app?

I have tried a different browser and in incognito mode. I don't have the app because according to your own information I would have to pay an extra service fee to use it. Again I was able to get to the payment page, but as soon as I hit pay the service page didn't load so I have no idea if it went through.

From your own faqs. Maybe it got updated at some point but in the past it definitely said there was a service fee to use the app. So no I'm not going to use the app just because you purposely broke the website. And I have no doubt this is deliberate because only the billing part is affected

I managed to verify that the payment did go through. Those other options are not actually options for me and it still doesn't address the actual issue of it being impossible to see any changes that may be coming up. Of course if you just did what everyone wants you to do and sent a completely itemized list to our preferred contact methods including itemizing exactly what is in the sports and region fees this would be less of an issue. There is a reason multiple states are suing you