Visitor
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3 Messages
Billing my old address from 9 years ago
I updated my account and now realizing for the last 5 months you have been charging my old address a few and charging a credit card. Please contact me immediately. I have spoken to your staff outside of the us but they were of no assistance
XfinityRaul
Official Employee
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2.5K Messages
7 hours ago
@user_00pnec Thank you for making us aware of your billing concern via Forums. I would be more than happy to review your account to see what we can do to fix this. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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user_00pnec
Visitor
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3 Messages
5 hours ago
Will someone connect me?
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