1 Message
Billing issues
I want to know why I wasn't informed at my contract was about to end and I will be charged to extra $30.
1 Message
I want to know why I wasn't informed at my contract was about to end and I will be charged to extra $30.
XfinityBillie
Official Employee
•
3.3K Messages
2 months ago
@user_1nf4nm Thank you for taking the time to reach out to us here on our Xfinity Forums! I understand how important it is to keep bills within a budget, and a $30.00 increase would definitely strain my budget as well. We do print notices on your billing statement when your agreements are going to expire and what discount will expire with it. Our team would love the opportunity to take a look at your billing and see what new promotions we have available to help you keep the services you love within your budget. Please send us a DM to Xfinity Support with your full name and address to get started.
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