TaoL's profile

New Poster

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4 Messages

Tuesday, October 6th, 2020 6:00 PM

Closed

Billing Issue

Can someone help me with some billing issues? Thanks!

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Expert

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31.9K Messages

5 years ago


@TaoL wrote:

Can someone help me with some billing issues? Thanks!


Please post about your billing issues here, but leave out any personal identifying information.

New Poster

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4 Messages

5 years ago

I selected the performance service, which is $40/mo listed on Xfinity website. However, I am going to be charged for $45 this month (or next month). Why is that?

Expert

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31.9K Messages

5 years ago


@TaoL wrote:

I selected the performance service, which is $40/mo listed on Xfinity website. However, I am going to be charged for $45 this month (or next month). Why is that?


What does your bill say?

New Poster

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4 Messages

5 years ago

It charges me for $45 for the performance service.

New Poster

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4 Messages

5 years ago

Could you look into this? It was 40$ when I selected plans.

Administrator

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4.4K Messages

5 years ago

Greetings, @TaoL! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear about the confusion of your bill. I would like to see what is going on with it. Can you please send me a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

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