I had an outage last month on May 22nd, and the agent that handle my Request, lowered my bill down from 139 to 60 dollars but its not reflected in my current bill for June. I just paid my last bill for May which was the old fee but i expected my June bill to reflect this new low charge. Who do i talk to about this?
Heres the bill breakdown from May 22nd:
Here is a summary of your updated services
|
|
|
PEACOCK Premium INCLUDED
|
$0.00
|
GIGABIT Extra Internet
|
$80.00
|
GIGABIT Extra Internet for 24 months
|
$80.00
|
GIGABIT Extra Internet current regular rates
|
$116.00
|
|
|
|
|
|
|
Estimated Taxes, and Government & Other Fees
|
($2.15)
|
|
|
|
|
|
|
Estimated Monthly Bill
|
$68.87
|
|
|
|
|
user_4ce278
Visitor
•
7 Messages
4 months ago
Heres the picture of it right here actually from May 22nd that i expected to be paying for my June bill.
1
0
EG
Expert
•
106.5K Messages
4 months ago
The concern is not "Home Networking" help related....... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0