Billing Information

Am I on a 12 month contract with Xfinity Internet?

https://www.xfinity.com/support/articles/my-account-find-contract tells you how to check.

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The concern is not "Home Networking" help related............................................ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Howdy user_oxhvzb

Great question! This is always extremely easy to figure out. Do you have the Xfinity app setup on your device? The app or our website interface makes it extremely easy to check all aspects of your billing. I included a excellent link below that breakdown how to read your bill, the bill has your promotional rate and also the end date of the promotion listed right in the service breakdown. 

https://www.xfinity.com/support/articles/new-bill-design

The section of the bill that explains this is specific in section 11 of the link above.

11: Regular monthly charges

• Your Regular monthly charges are listed at the top of this page.
  • These charges recur monthly.
  • They should remain the same unless:
    • Changes are made to your contract.
    • Promotional discounts are applied to your account.