Visitor
•
1 Message
Billing Increase
I signed up for the $50 for 5 years plan. I made one $50 payment. Now I am being billed for $60/month. Why? Using ACH autopay and I also have Xfinity Mobile.
Visitor
•
1 Message
I signed up for the $50 for 5 years plan. I made one $50 payment. Now I am being billed for $60/month. Why? Using ACH autopay and I also have Xfinity Mobile.
XfinityRaul
Official Employee
•
3K Messages
4 hours ago
@bkaupe I appreciate you making us aware of your billing concern via Forums. I would be more than happy to review your account to see what's causing your bill increase. To be able to discuss account specifics, please send a direct message by clicking the chat icon in the upper right corner of the page. Click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Here's a link that includes a guide on how to send a DM https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514.
0
0