1 Message
Billing help!
Recently have gotten behind on bills and need to set up a payment plan of sorts as to no longer get behind. nearly impossible to speak to agent so I’m sending it here.
1 Message
Recently have gotten behind on bills and need to set up a payment plan of sorts as to no longer get behind. nearly impossible to speak to agent so I’m sending it here.
Accepted Solution
XfinityJamesC
Official Employee
•
1.7K Messages
4 months ago
Greetings, @user_lha7um! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about setting up a payment plan. You have definitely come to the right place for assistance.
I really appreciate your efforts to stay on top of things. Due to privacy and security concerns, payment arrangements are now handled as a self-service function through the Xfinity Assistant online and through the Xfinity App. You can find more details about how to set this up here: https://www.xfinity.com/support/articles/set-up-payment-arrangement
Please let us know if you experience any issues, or if you want to confirm the payment arrangement has been placed, and we will look into this for you.
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