1 Message
Billing for services not recieved
I switched my service to boost back in may of 2024. Ide been with Xfinity for years with no complaints. Boost had a great deal so I went there. Xfinity has continued to charge me for service. Every. Single. Time. I have contacted Xfinity though chat or phone call I have be mysteriously disconnected so I am unable to get this problem resolved. Do better. I refuse to pay this bill.
XfinityAlyssaA
Official Employee
•
1.7K Messages
3 months ago
Good afternoon @user_eo02un and thank you for reaching out to our dedicated Communities team on our Forums, we appreciate your time and hope you are having a wonderful weekend so far. I'm sorry to hear that you are continuing to be charged and can understand how frustrating that must be. Rest assured, our team is here to help. To best address your concerns, can you confirm if you are looking to cancel residential service, mobile service or both?
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