Billing fix or I go to verizon

Hello @user_dbvsyh, thank you for taking the time to leave a post. I can understand how upsetting it would be to expect a $130 bill and then see a $230 charge instead, especially after speaking with someone about the adjustment. We’d be happy to take a closer look at your mobile account, review the billing, and see what options are available to get this addressed. For your privacy and the security of your account, if you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, we'd be more than happy to look into this for you.

How to send us a direct message: 

1. Click "Sign In" if necessary. 
2. Click the "Direct Messaging" icon. 
3. Click the "Start new conversation" (pencil and paper) icon. 
4. In the "To:" line, type "Xfinity Support." 
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list. 
6. An "Xfinity Support" graphic will replace the "To:" line. 
7. Type your message in the text area near the bottom of the window. 
8. Press Enter to send it.