Billing error

I negotiated a new package about two months ago lowering my bill by approximately $20 a month. The first two bills were correct. I just got my third bill and not only is it too much it is $2 more than what i was paying before renegotiating. This happens EVERY time I get a new package. . Please fix asap.

thanks

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XfinityOrlandoM

Official Employee

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2.8K Messages

11 hours ago

@rictom

u/Far-Dingo-7537

Thanks for reaching out to us, I'll be happy to take a deeper look at your account to make sure your billing is correct.

Get started please send me a direct message including your first and last name and complete service

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Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
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Billing

rictom

Billing error

XfinityOrlandoM

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