Gold Problem Solver
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26.3K Messages
Billing error
In my bill dated Feb 05 2025, the "Pricing Update" paragraph under "Additional information" says:
Effective February 7, 2025, Warner Brothers Discovery will
increase the cost of its Discovery+ (ad-supported) subscription from $4.99
to $5.99 and Discovery+ (ad free) subscription from $8.99/month to $9.99/
month. Since you subscribe to Discovery+ (ad-supported) or Discovery + (ad
free) through Xfinity, you will see the new cost reflected on your next bill
unless you cancel your subscription.
But I do not subscribe to Discovery+. Why does that paragraph say that I do?
BruceW
Gold Problem Solver
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26.3K Messages
2 months ago
Can someone take a look at this for me? Please?
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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XfinityBradM
Official Employee
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915 Messages
2 months ago
Sorry for the delay in our response, @BruceW. We see your DM and will continue the interaction there!
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BruceW
Gold Problem Solver
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26.3K Messages
2 months ago
Conclusion: "*Since* you subscribe" should have read "*If* you subscribe". But as the company continues its slide into oblivion, it just don't care anymore . . .
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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