1 Message

Wed, Sep 29, 2021 12:38 PM

Billing Date

Can Anyone help me change my billing date? I am going around in circles and getting frustrated.




90.5K Messages

2 m ago

Concern moved here to the proper help section, and for greater exposure to actual Comcast employees for assistance. 

Official Employee


418 Messages

2 m ago

Greetings, @user_308bdc! Thanks so much for taking a moment out of your busy day to leave a post on our community forum about changing your billing dates. You have definitely come to the right place for assistance.


If you are an Xfinity Home, Xfinity Internet, Xfinity TV, and/or Xfinity Voice customer and need to change the monthly due date for your bill, you can do so online from your account by visiting https://comca.st/3om6IDg

Note: To be eligible for moving your bill’s due date, you must have completed at least one billing cycle, and your bill must not be currently past due. Once you change your bill’s due date, you will need to stay in that cycle for at least six months.


If you encounter any issues, or need more assistance getting this set up, please let me know. Our amazing Digital Care Team is always ready to help, 24 hours a day, 7 days a week.

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