JanetLambert123's profile

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Fri, Dec 18, 2020 12:00 PM

Billing Date

Change my billing date to the 10th of each month


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25.8K Messages

6 m ago

@JanetLambert123 wrote:

Change my billing date to the 10th of each month

FWIW, this is primarily a customer to customer help and support forum, so that's not something we can do.


The GOOD news, however, is that you can change your billing date!


To Change Your Due Date:
1. Sign in to My Account.
2. If you see an option asking, 'Want to change when your bill is due each month?' click on Get Started and skip to step 4.
Option asking 'Want to change when your bill is due each month?  If not, go to the Settings page and find Bill Settings in the left-hand menu. Then, click Billing Cycle.
Account Details Menu
3. Click View Details.
Billing Cycle screen with View Details on the right.  Note: If you don't see View Details, you're not eligible to change your due date.
4. Choose the day of the month you'd like for your due date. Pick a date between the 1st and the 28th. The 29th, 30th and 31st aren't available. Then, click Continue.
Drop down with list of dates to choose from.
5. Go over your changes and click Submit.
Changes to Expect screen.
Submit button is at the bottom right.
6. When you're done, you'll see a confirmation message. It'll tell you when your next two bills will come and how much they'll be. You can print or save it for your records if you like.
Keep in mind that if you make a change to your account later–like ordering a Pay Per View movie or changing your package–the bill amount will be different.
New bill due date confirmation screen  
If you picked the wrong date or you've changed your mind, don't worry. Just go back and pick the date you want. You have up until your new bill is created to pick a different date. The confirmation message tells you when that is, too.  


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