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Friday, September 13th, 2024 4:47 PM

Billing change payment date

I need some extra time to pay my bill this month

Official Employee

 • 

1.1K Messages

2 months ago

@user_wako1e, We appreciate you reaching out to us for a payment extension. As a friendly reminder you can log into our Xfinity App which is free to download and set up a payment arrangement. 

Rest assured I will check for you and assist you, Please meet me in a direct message.

Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

 

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