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Wednesday, August 7th, 2024 11:09 PM

Billing but moved

I moved 

and I am still being charged


I moved out in June and notified I was moving + the other tenant who moved in already requested service . 

Expert

 • 

107.1K Messages

4 months ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

 • 

1.5K Messages

4 months ago

Hello user_p7z93q

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.

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