Billing and payments for unused services

I need help with the old address we’re all the money was coming out

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user_v25qs1

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3 Messages

6 hours ago

How can I talk to someone from support

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XfinityAbby

Official Employee

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570 Messages

Hello @user_v25qs1, Thank you for reaching out on our community forum. I can take a look at that account for you.

Please send us a direct message with your full name and address so that we can assist you further.

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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3 hours ago

0

Billing

user_v25qs1

Billing and payments for unused services

user_v25qs1

XfinityAbby

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