lisa_darling_'s profile

New Poster

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1 Message

Sat, Oct 17, 2020 7:00 PM

Billing and Customer Care

My bill has jumped too high and no one will answer the phone in customer care, will someone please me?

Responses

bumpsnwarts1234

Contributor

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53 Messages

7 m ago

Can't reach by Phone - ONLY thru Chat!

Official Employee

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2.4K Messages

6 m ago

Hi there, @lisa_darling_

 

I want to help. You reached the right place for assistance. We can take a look at billing options together. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

Official Employee

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6.7K Messages

6 m ago

Hello bumpsnwarts1234. If you need any billing or account support, I can help you as well. If you would like assistance, please send me a private message and include your full name and service address so I can access your account. To send me a private, message click my name (ComcastJoeTru) to view my profile. Then click "Send a message" and private message me. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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