Visitor

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1 Message

10/07/2026 8:19 PM

Billing and change of address

I moved last June and address not changed for mobile phone. No other accounts with Xfinity so don’t get bill. Payment taken out of Visa and I need to change that number since I am closing that Visa account. 
Account old address: [Edited: "Personal Information"]

New address:  [Edited: "Personal Information"]

please send one paper statement

Oldest First
Selected Oldest First

Official Employee

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2.9K Messages

1 hour ago

Hello user_6797zg thanks so much for reaching out here on our Xfinity Forums with these billing questions! Updating your payment information and reviewing prior and current statements is easy using the Xfinity App! 

 

Using the Xfinity App
  • Open the Xfinity app and log in with your Primary or Manager ID.
  • Tap the Account tab at the bottom of the screen.
  • Select Bill details, then tap Bill settings.
  • Choose Payment methods and select Add Payment Method.
  • Enter your new card or bank account details.
  • Enter the six-digit verification code sent to your trusted contact method to confirm your identity.
  • Agree to the terms and tap Save

Are you able to log in with your Xfinity ID and password?

 

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