Hey there, user_7blpb9! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am sorry to hear about the troubles with the billing concerns. There can be a short time of confusion regarding the final bill if the new bill was already generated prior to the services being fully cancelled. You can keep the most up to date on the final balance or any refunds owed to you via the Xfinity App or online. Are you seeing everything online is cancelled? If so, it can take a bit for everything to finalize for the final billing amount. Please let us know if you still have further questions/concerns.
XfinityAdrienne
Official Employee
•
1.3K Messages
1 year ago
0
0