Visitor
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1 Message
Billing after cancelation
I noticed I am receiving a bill for 16 Jan - 16 Feb. However, I canceled my services as of 06 Jan.
Visitor
•
1 Message
I noticed I am receiving a bill for 16 Jan - 16 Feb. However, I canceled my services as of 06 Jan.
XfinityAmira
Official Employee
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4.6K Messages
1 day ago
Hi user_iyqnpc! Thanks for taking the time to reach out on our Xfinity Forum regarding this billing concern. Although we hate to lose you, we very much appreciate the time you were with us. My team can further look into and assist you with this. Please send us a Direct Message. Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message icon” (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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XfinityMartyR
Official Employee
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2.9K Messages
18 hours ago
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user_jb9qzx
Visitor
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2 Messages
5 hours ago
Same, have been billed for old address 4 months after moving
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