Billed on a closed account

Okay, issue resolved after explaining the issue to three separate agents.  The first wanted to refund me 113 dollars and asked for my bank account information- uh... no.  First of all, comcast already has that, it's how I pay.  Second, that's not something I'm going to recite to a call center agent.  He put me on hold, then disconnected the call.  Agent 2 was bewildered by the whole thing and eventually put me on hold before disconnecting the call.  Agent three, who I insisted not put me on hold and abandon me no matter how hard things got- figured it out.  My billing cycle began on the first of the month BUT whoever set up the account way back when set the auto pay date at the end of that month.  I had thought I was paying for the upcoming month, but in fact was paying near the end of the cycle.  The 3.65 cent charge was legit, it was for the one day on the new cycle before I cancelled.  Took me over an hour of four people's time to figure this out.  If the billing statement was more transparent, this could have been avoided.  

Hi there, @user_dr25b Wow that sounds like quite an ordeal, but I’m glad you finally got it sorted out (and huge credit to you for sticking with it through three agents!). I truly do apologize for the inconvenience, and I'm happy to hear that you got your concerns addressed and resolved. Are there any other service or account concerns I can assist you with today?-Richard