Visitor
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1 Message
Billed months after moving and disconnecting old account
Hello, I moved on 07/07/26 and disconnected my Xfinity internet. I opened a new Xfinity internet at my new place, but I’ve been billed for two months after I moved and disconnected my service. I returned all equipment associated with my old account. The past due amount does not accurately reflect what I owe. Can I get xfinity support to help with this matter? Thank you in advance.


XfinityChristy
Official Employee
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3.1K Messages
5 hours ago
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