Visitor

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1 Message

Tuesday, June 9th, 2026 8:06 PM

Billed after canceling service

I canceled my Xfinity service 5/31 over the phone. My service turned off however, I still got billed for this month even though I canceled before the renewal. I already canceled I need this reversed and my money refunded immediately.

Oldest First
Selected Oldest First

Official Employee

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1.8K Messages

2 hours ago

 

@user_b38552  Thanks for submitting a post on our Community Forums. Does the received bill show for the next bill cycle, or showing the account has been closed? It is common for the bill to have already been drafted and available after the cancellation was made. You will receive a final bill statement to reflect the account's closure and any remaining balance or credit to have the account paid up to the disconnection date.

 

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