Hey there, @user_sy1kik! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I do completely understand wanting to have the processed on another date of the month, as I budget for my household monthly so I totally understand the importance. You can submit the billing due-date change following the steps here.
There a few important details, you must have completed at least one full billing cycle and not have a past due balance. Please let us know if you have any other questions/concerns, we are happy to help.
EG
Expert
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122.6K Messages
14 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAdrienne
Official Employee
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2.5K Messages
14 hours ago
Hey there, @user_sy1kik! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I do completely understand wanting to have the processed on another date of the month, as I budget for my household monthly so I totally understand the importance. You can submit the billing due-date change following the steps here.
There a few important details, you must have completed at least one full billing cycle and not have a past due balance. Please let us know if you have any other questions/concerns, we are happy to help.
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