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1 Message

09/04/2026 11:39 AM

Bill

I just would like to know why my bill was $56.20 for a long time and now all the sudden my last 2 cycles my bill is $86.20

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Official Employee

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2.1K Messages

45 minutes ago

Hello @user_ybe1it Based on the even $30 jump it appears that a promotion you had most likely expired. That would be my assumption without seeing the account. In this case you can visit Xfinity.com/planbuilder while signed in and view promotions available to you. Otherwise, if you'd like us to look at some we'd be happy to do so. 

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