Greetings, @user_rxwdmn! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about your bill. You have definitely come to the right place for assistance.
Can you please tell me a little more about your billing concerns today? Are you trying to access your billing statements online or through the Xfinity app, or did you have specific questions about a recent bill? Our team is here to help.
To check your paperless billing status, log in to your Xfinity Account or open the Xfinity app.
Go to the Billing or Account tab, select Bill Settings or Manage Paperless Billing, and verify if the status shows as "On"
To check your autopay status, log in to your account via the Xfinity website or open the Xfinity App.
Online: Navigate to Billing & Pay > Manage Auto Pay to check the status.
In the App: Tap the Account tab > Bill settings > Autopay to verify if it is toggled "On".
You'll need to make sure both are "On". Also, the autopay will need to be with your banking information (not a credit/debit card) to receive the full $10 off. Let me know if you run into any issues.
(edited)
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
XfinityJamesC
Official Employee
•
3K Messages
9 hours ago
Greetings, @user_rxwdmn! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about your bill. You have definitely come to the right place for assistance.
Can you please tell me a little more about your billing concerns today? Are you trying to access your billing statements online or through the Xfinity app, or did you have specific questions about a recent bill? Our team is here to help.
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