Visitor

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1 Message

Tuesday, June 16th, 2026 1:20 PM

Bill

I need an extension on bill untill July 3 ,2026

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Selected Oldest First

Official Employee

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2.7K Messages

3 hours ago

 

user_uqx23i, Thanks so much for reaching out to Xfinity Support. If you're not in past-due status, you should be fine to wait until July 3rd to make a payment. If you would like us to take a look for peace of mind, we can do that too.

Please send us a DM with your name and address.

Here are the detailed steps to direct message us:

1. Click "Sign In" if necessary.

2. Click the “Direct Messaging” icon.

3. Click the “Start new conversation” (pencil and paper) icon.

4. In the “To:" line, type “Xfinity Support”.

5. As you type, a drop-down list will appear. Select “Xfinity Support” from that list.

6. An “Xfinity Support” graphic will replace the “To:" line.

7 Type your message in the text area near the bottom of the window.

8. Press “Enter” to send it.

 

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