Visitor
•
1 Message
Bill
Hello
I having bill issues.
I charged almost $70 but the statement says $40 I got overcharged. I would like to know what’s going on
Visitor
•
1 Message
Hello
I having bill issues.
I charged almost $70 but the statement says $40 I got overcharged. I would like to know what’s going on
XfinityKei
Official Employee
•
2.3K Messages
4 hours ago
@user_dz8jam Our team can help resolve your bill concerns.
I would like to share a link that goes into how to read and understand your bill line by line https://www.xfinity.com/support/articles/new-bill-design
I find this breakdown really helps with understanding the charges on your account.
Can you tell us more about the overcharge in question?
On page three is where you would find the bill details which includes the price you pay and any discounts you're receiving.
Have you recently made any changes to your bill or service?
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