Bill

Howdy user_9cdxrg

No worries, are you familiar with the Xfinity app? It is really easy to use, and our website also offers you the option to make a one-time payment, or even setup auto-pay to avoid having to make the payment each month. Auto-pay you would get a discount too! 

Here are the steps on how to setup that payment:

To set up a one-time payment online:

1. Sign in to your account using your Xfinity ID and password.
2. Click your profile icon from the top-right corner.
   
   
   
3. Select Billing from the drop-down menu.
   
   
   
4. Click Make a payment. If you have Xfinity Mobile, you need to click Bill Details first.
   
   
   
5. Choose Current balance or Pay another amount. Then, select a payment date from the calendar (if applicable).
   
   
   
   • Note: Selecting a Payment Date in the future is the same as scheduling a payment.
6. Select a saved payment method (if applicable) or enter a new bank account or credit/debit card number and click Continue.
   
   
   
   • If you select New bank account or New credit/debit card, you’ll need to confirm your identity by entering a six-digit code sent to a trusted contact method before proceeding.
   • If you choose to input a new payment method, you can save it for future use by checking the box to Store this payment method for future purchases and agreeing to the Terms and Conditions for stored payment methods.
     • If you want to make two payments of the same amount on the same day, you'll need to use two different payment methods to ensure that the second payment is not rejected as a duplicate payment.
   • When adding a new bank account, you’re asked to connect to your financial institution using Plaid. We use Plaid to protect your bank account and to make sure account use is verified and valid.
7. Click Submit Payment on the Review Your Payment screen to complete the process.
   
   
   
   • Note: If you have this payment method stored in your account and aren’t already enrolled in automatic payments, you’ll have the option to enroll in automatic bill payments by checking the box stating Turn on automatic payments using [the displayed payment method] and I agree to the Terms & Conditions.
8. Review the confirmation message that tells you your payment has been submitted.
   • You can print and download your payment details for your records to save your confirmation and authorization numbers.
   • Note: Keep in mind that credit/debit card payments and checking account deductions can take up to a full business day to process and post to your account.