Visitor
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1 Message
Bill
I just called last week to have my bill reduced to 85 n the bill I just received still has my bill at 120. Why
Visitor
•
1 Message
I just called last week to have my bill reduced to 85 n the bill I just received still has my bill at 120. Why
CCMartin
Gold Problem Solver
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2.9K Messages
2 years ago
Hey there @Brownsuga1006
What date was the change on? Depending on when this falls on your billing cycle, you will get a prorated credit to the account. This will be on the first bill after the change you made, then on that second bill that is printed from your change you will see the updated pricing. Please let me know if you have any questions!
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