Kathleen_Press's profile

New Poster


1 Message

Fri, Jul 3, 2020 3:00 PM


I just paid $133.00 last mo. Now they r saying it's 56. Something.....The $133.00 amt was totally wrong because we only have basic cable and the TV STILL isn't set up right. What Gives



Official Employee


2.4K Messages

10 m ago

Hi there, @Kathleen_Press


I wanted to reach out and help if you needed the assistance still. I can take a look at your bill and do my best to see what is going on. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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