1 Message
Bill went up
Debating switching service because bill went up and can't get into contact with a real person to discuss better pricing options
1 Message
Debating switching service because bill went up and can't get into contact with a real person to discuss better pricing options
XfinityRoberto
Official Employee
•
1.5K Messages
1 month ago
Hello and welcome to Comcast @user_veyb4q! Thank you for taking your time in reaching out to us today about this bill increase. Bill increases can be a hassle to deal with, and we're sorry to learn that you're having this unfavorable experience. Our team of Billing gurus would love to research this for you.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
Let me know if you have any questions.
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