Visitor
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1 Message
Bill went up $50
My bill for the past 2 years has been $75 per month. This month it has increased to $125 per month. Why is that???
Visitor
•
1 Message
My bill for the past 2 years has been $75 per month. This month it has increased to $125 per month. Why is that???
XfinityRaf
Official Employee
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922 Messages
2 days ago
Good afternoon @tray_0042. Thanks for taking the time to post about your increased bill. If you could send our team a direct message with your full name and full address, we can look for a new promotion to help reduce your bill.
To send a "Direct Message" ("Private") message:
• Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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