T

Visitor

 • 

1 Message

Thursday, May 22nd, 2025 5:12 PM

Bill went up $50

My bill for the past 2 years has been $75 per month. This month it has increased to $125 per month. Why is that???

Official Employee

 • 

922 Messages

2 days ago

Good afternoon @tray_0042. Thanks for taking the time to post about your increased bill. If you could send our team a direct message with your full name and full address, we can look for a new promotion to help reduce your bill. 
 

To send a "Direct Message" ("Private") message:

• Click "Sign In" if necessary

• Click the "Direct Message chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

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