Visitor
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1 Message
Bill went from 50 to 80 dollars without my explicit permission
I had rocket money negotiate my bill and that was a grave mistake. I had 50 dollars a month cemented for 5 years with my promotion and now without my permission it has gone from 50 to 80 dollars which I can’t afford. I need HELP
XfinityDena
Official Employee
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4.7K Messages
1 month ago
@user_voq70w I am just the person to pull up your account and review your account and promotions available with you. Please send me a [Modmail message](https://www.reddit.com/message/compose?to=/r/Comcast_Xfinity) and include your full name and service address, so I can assist you.
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